Lucid has hands-on experience managing a front-line computer facility in a 24x7x365 mission-critical environment. We have developed detailed processes and methodologies used in creating Standard Operating Procedures (SOPs) that are critical to managing a dynamic computing environment. We understand the zero-tolerance concept for system availability and reliability that many computer facilities require.
Federal Aviation Administration
William J. Hughes Technical Computer Data Center Operations
Lucid provided 24x7x365 operational support for the FAA's operations center in Atlantic City. Our support included maintaining computer operations through three shifts, R&D, systems development, and mission-critical lsystems support.
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